Privacy And Cookies Policy

Privacy & Cookies Policy

Last updated: March 1st, 2025

At Pro Delphus, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, store, and use your information, how our website handles cookies, and our compliance with LGPD/GDPR.

1. Who We Are

Our website address is: https://prodelphus.com and https://prodelphus.com.br.

2. Data Collection & Usage

2.1. What Information We Collect

We collect different types of data when you interact with our website, including:

Personal Information: Name, email, phone number, and details provided through contact forms.
Technical Data: IP address, browser type, device information, and browsing behavior.
Comments Data: If you leave a comment, we collect the information entered in the comment form, your IP address, and browser user agent to help detect spam.
Media Uploads: If you upload images, avoid embedding location data (EXIF GPS), as visitors may extract this information.

2.2. How We Use Your Data

We use your data to:

✅ Process inquiries, purchases, and customer support requests.
✅ Improve website functionality and user experience.
✅ Send marketing communications (if consent is provided).
✅ Comply with legal and security requirements.

2.3. Who We Share Your Data With

We do not sell or share your personal data with third parties, except when necessary for:

Payment processing services.
Website analytics and hosting providers.
Legal authorities when required by law.

If you request a password reset, your IP address will be included in the reset email.

3. Cookies & Tracking Technologies

3.1. What Are Cookies?

Cookies are small text files stored on your device that help improve your browsing experience.

3.2. Types of Cookies We Use

Essential Cookies – Required for website functionality.
Analytics Cookies – Help us understand how users interact with our site.
Marketing Cookies – Used for personalized advertising (only if consented).

3.3. How We Use Cookies

If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These cookies last for one year.
When logging in, we store cookies to save your login details and preferences. Login cookies last for two days, while display preferences last one year. Selecting “Remember Me” extends login persistence for two weeks.
Editing or publishing an article saves a cookie that expires after one day.

3.4. Managing Cookies

You can disable or manage cookies via your browser settings. However, disabling certain cookies may affect site functionality.

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves the same way as if you visited the original website, which may collect data, use cookies, or track interactions.

5. Data Retention & User Rights

5.1. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are stored indefinitely.
For registered users, we retain profile data as long as the account is active. Users can edit or delete their information anytime (except usernames).

5.2. Your Rights (LGPD & GDPR Compliance)

Under LGPD/GDPR, you have the right to:

✅ Request access, correction, or deletion of your personal data.
✅ Withdraw consent for marketing communications.
✅ Request an exported file of the personal data we hold about you.

To exercise your rights, contact us at contat@prodelphus.com or contact form.